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PPGPortal > Home > Atlas Maps > Concepts Map

Program and Service Delivery (21)

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Alternative Service Delivery
Citizen-centred Service Delivery
Client Satisfaction
Digital-Era Governance
E-Governance
E-Government
Emergency Management
Inclusive management (in public management)
Just-in-time Inventory
Management Practices and Controls
Managerialism
Managing-for-Results
Partial-coverage Program
Procurement
Quality Management
Quality Services Initiative
Reach
Service Commitments
Service Delivery
Service Fee
Service to Citizens (towards a New Public Administration theory)

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