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PADM-GP.4150: Leveraging IT for Performance Management

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New York University, Robert F. Wagner Graduate School of Public Service (NYU Wagner)

PADM-GP.4150: Leveraging IT for Performance Management (half-semester)

Description: This course describes the growing role of information technology (IT) in nonprofits and how high-impact organizations are using IT platforms to manage and analyze their programs. Included is a discussion on the IT-related problems faced by nonprofits and solutions available to address these problems. Methods for implementing solutions and best practices for data collection and analysis will also be outlined. The second portion of the course will be hands-on: teaching techniques for quickly analyzing datasets using MS Excel and creating a functional specification document to customize an application. The course will also examine how to best recruit and manage consultants and vendors for IT projects.

Learning ObjectivesAt the end of this course, you will be able to:

  • Articulate the IT-related problems facing nonprofits and how they impact outcomes
  • Intelligently develop criteria for selecting an IT product
  • Understand the concepts and considerations when implementing an IT solution
  • Understand both the front-end and back-end of a database (tables vs. dashboards)
  • Use tools in Excel to analyze datasets quickly
  • Effectively communicate IT requirements to IT staff and consultants
  • Understand how to recruit, select, and manage IT consultants and vendors

Faculty: Patrick Yurgosky

Source: Syllabus downloaded from, 29 January 2014.

Teaching Topics Addressed in this Course, Organized by Public Management Subject



Commentary by the Atlas editors: The class titles and the headings in the bibliography in the Syllabus suggest a number of the potential topics to be developed for the Atlas:

  • IT Problems Faced by Nonprofits
  • IT Solutions to Problems
  • Implementing an IT Solution
  • Collecting Data for a Database
  • Excel for Data Analysis
  • Creating Functional Specification Documents
  • Managing Consultants and Vendors

Page created by: Ian Clark on 29 January 2014. The content presented on this page, except in the Commentary, is drawn directly from the source(s) cited above, and consists of direct quotations or close paraphrases.




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School of Public Policy and Governance