A Teaching Topic in Evaluation and Performance Measurement
This teaching topic deals with the theory of performance measurement and some of its successes and failures in execution.
Recommended Reading (Harvard MLD-101B)
Jumpstart: A Culture of Performance Measurement and Management (HBS case 301-037)
Brest, P. (2010). The Power of Theories of Change. Stanford Social Innovation Review, 8(2), 47-51.
Eckhart-Queenan and Matt Forti, Measurement as Learning: What Nonprofit CEOs, Board Members and Philanthropists Need to Know to Keep Improving, The Bridgespan Group, January 2011.
Excerpts from Schein, E. H. (2010). Organizational Culture and Leadership. San Francisco, CA: Jossey-Bass. Pages 13-16 on observations of organizational culture and pages 235-236 on tools for teaching organizational culture.
Kaplan, Robert. (2002). Balanced Scorecard and Nonprofit Organizations. Harvard Business Publishing Newsletters (Product number B0211A).
Source: MLD-101B Syllabus from http://www.hks.harvard.edu/degrees/teaching-courses/course-listing/mld-101-b (accessed 23 January 2013)
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