A Teaching Topic in Strategy and Structure
Public Services in the Age of Restraint - new public service delivery models and the quest to do better with less
This topic deals with the challenges facing public sector actors as they try to achieve difficult public objectives with scarce resources. Students learn about new public service delivery models, and consider the advantages and disadvantages of increasing the role of non-governmental actors in the delivery of public services.
Recommended Reading (University of Toronto PPG-1000)
Dean, Tony. 2011. “Is Public Service Delivery Obsolete? Why competition between civil servants, corporations and non-profits is good for everyone.” Literary Review of Canada 19(7):6-8.
Gold, Jennifer, Matthew Mendelsohn, Josh Hjartarson, and Reuven Shlozberg. 2011. Fiscal Sustainability & the Future of Public Services: A Shifting Gears Progress Report. Toronto: Mowat Centre.
Source: PPG-1000 Syllabus, 2012.
Page created by: Ben Eisen, last updated 23 February 2013.