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Setting Goals and Strategy

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Setting Goals and Strategy

This topic covers techniques for developing goals and strategy for a public or nonprofit organization. Material covered can include setting strategy as a civil service entrepreneur, setting strategy through consensus building and communication, and setting strategy as an innovator and leader.

Topic Learning Outcome: Students will be knowledgeable about the techniques and processes through which leaders develop strategies for public and non-profit organizations. Students will understand the necessity of properly aligning strategy with an organization's mission and available resources.

Core Concepts associated with this Topic: Change Management; Internal Consistency; Horizontal Policy Consistency; Incrementalism in Policy Reform; Plans; Policy Consistency; Strategic Governance; Incremental Costs; Policy Goals.

Recommended Reading

Harvard MLD-110B Strategic Management

"Paying the Bills at the Junta of Andalusia", HKS Case C16-90-809, 6 pages

Herman B. Leonard, "A Short Note on Public Sector Strategy Building", November 2002, 10 pages

Mark Moore, Creating Public Value, Harvard University Press, 1995, pp. 105-134

Managing Student Aid in Sweden (Abridged version) HKS Case C16-93-1161.3, 15 pages 

Mark Moore, Creating Public Value, Harvard University Press, 1995, pp. 151-162

"Winning Hearts and Minds: Reforming the Providence School District (A)", HKS Case C14-03-1689.0, 14 pages

"Principles of Effective Persuasion" HBS Note 9-497-059, 4 pages

John Kotter, "Leading Change: Why Transformation Efforts Fail"

"Innovation of GSA: Zero Environment Footprint and the Extreme Challenge", HKS New Case, 23 pages

Ronald A. Heifitz and Marty Linsky, Leadership on the Line, Chapters 2 and 4, pp. 31-48, 75-100

Jonathan Weisman, "Agency Administrator Fires Deputies, Then Resigns, Amid Spending Inquiry" New York Times, April 2, 2012

 Sample Assessment Questions:

1.) What is horizontal policy consistency?

2.) John Kotter identifies a number of reasons why transformation efforts fail. Name two factors identified by Kotter that you agree are particularly important, and discuss why you believe that to be the case.

Page created by Matthew Seddon; updated by Sean Goertzen and Ben Eisen on 21 May 2015.


Important Notices
© University of Toronto 2008
School of Public Policy and Governance