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Assessing and Communicating Effectiveness in Third Sector Governance and Management

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A Teaching Topic in Communication

Assessing and Communicating Effectiveness in Third Sector Governance and Management

This topic introduces students to some of the unique challenges associated with measuring the effectiveness of third sector organizations. Specifically, students are asked to consider different ways to recognize and measure organizational “success” and learn about the role of the board in evaluation.

Recommended Reading (Carleton University PADM 5423): 

Robert D. Herman, David O. Renz, “Advancing Nonprofit Organizational Effectiveness Research and Theory Nine Theses, Nonprofit Management & Leadership, 18, 4, 2008: 399-415. http://journals2.scholarsportal.info.proxy.library.carleton.ca/tmp/574724100889123508.pdf  

Raymond Dart, “A Grounded Qualitative Study of the Meanings of Effectiveness in Canadian ‘Results-Focused’ Environmental Organizations,” Voluntas, 21, 2, 2010: 202-219. http://journals2.scholarsportal.info.proxy.library.carleton.ca/tmp/10640303446608645343.pdf

New Philanthropy Capital. A Journey to Greater Impact: Six Charities that Learn to Measure Better. London: NPC, November 2011. http://www.philanthropycapital.org/publications/improving_the_sector/improving_charities/journey_to_impact.aspx

Source: PADM 5423 Syllabus, 2013

Page Created By: Matthew Seddon, 07 July 2013


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School of Public Policy and Governance