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PPGPortal > Home > Concept Dictionary > R > Recognition


A validation through demonstrated appreciation, acknowledgement and, in some cases, awards.

(Treasury Board of Canada Secretariat )


Recognition covers a range of formal and informal practices in the workplace that collectively express and reinforce values and the way that people work together.

Formal Recognition:

Refers to structured, scheduled activities (for example, the Awards of Excellence, National Public Service Week) and departmental-level recognition events. The credibility and integrity of formal recognition programs within organizations and institutions is crucial.

Informal Recognition:

Refers to everyday issues of trust, self-worth and working relationships with others. Informal recognition is extremely important in fostering pride, but is often overlooked. This type of recognition supports an employee’s identification with the organization and its mission, and provides a foundation for formal recognition.

Both informal and formal recognition should be consistent with respect to the messages conveyed, and:

v Reflect and promote corporate culture and Public Service values;

v Tie into government priorities and business lines;

v Reinforce the ways people work together in organizations;

v Encourage teamwork and partnerships; and

(Treasury Board of Canada Secretariat )

Pal, L. (2006). Beyond Policy Analysis: Public Issue Management in Turbulent Times. Third Edition. Toronto: Nelson – Thomson.

(Treasury Board of Canada Secretariat )

Recognition policy, Treasury Board of Canada Secretariat, , Visited on August 10, 2009 v Promote a client-centred, results-oriented focus.


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© University of Toronto 2008
School of Public Policy and Governance