Skip to main content

NASPAA Competencies

Go Search
New Atlas
Atlas, A-Z
Atlas Maps
MPP/MPA Programs
Core Topics
Illustrative Courses
Topic Encyclopedia
Concept Dictionary
Career Tips
Best Practices Project
PPGPortal > Home > Competencies > NASPAA Competencies

Leadership (CD1, CD5)

Modify settings and columns
Lead, manage, and serve a diverse workplace and citizenry (NASPAA, CD1)
Lead and manage people effectively, whether volunteers or compensated, fostering team building, commitment, creativity, and performance (NASPAA, CD1)
Resolve conflict and negotiate (NASPAA, CD1)
Management of projects and contracts (UNDESA/IASIA)
Demonstrate flexibility: adapts behavior and work methods to differences (in thought, communication style, perspective, age, interests, fairness or some other variable); to new information, to changing conditions and to unexpected events (NASPAA, CD5)
Demonstrate self-knowledge: awareness of one’s own stylistic preferences for relating to others, communicating with others, making decisions, managing yourself in groups, and the impact on relationships and your ability to influence others (NASPAA, CD5)
Evidence sensitivity and responsiveness to beliefs and behaviors associated with differences among people because of their ethnicity, nationality, race, gender, physical characteristics, religion, age, etc. (NASPAA, CD5)
Facilitate: Actively and effectively elicits information, views, input, suggestions, and involvement of others in pursuit of common goals; builds actionable consensus (NASPAA, CD5)
Negotiate: Discerns the interests and values of others; surfaces assumptions; secures agreement on ground rules and tolerable outcomes; gains cooperation of others to accomplish goals (NASPAA, CD5)
Relate to all kinds of people and develop appropriate rapport that leads to constructive and effective relationships; finds common ground with a wide range of stakeholders (NASPAA, CD5)
Work productively in teams: Interacts effectively in a team, demonstrating composure, professionalism and effective working relationships, including understanding others’ priorities and concerns & sharing information, expertise & resources (NASPAA, CD5)
Leading institutional and organizational transformation (UNDESA/IASIA)
Development of high performing organizations (UNDESA/IASIA)
Conflict prevention and resolution strategies (UNDESA/IASIA)
Optimizes diversity among team members to build strong teams with complementary strengths (TBS)
Shares information vertically and horizontally (TBS)
Promotes collaboration among supervisors on related projects (TBS)
Encourages open constructive discussion of diverse perspectives (TBS)
Recognizes opportunities to enhance outcomes through partnerships (TBS)
Manages group dynamics in a diverse workforce within the unit and across projects (TBS)
Gives credit for the contributions of partners (TBS)
Establishes regular and comprehensive exchanges of ideas (TBS)
Integrates information from multiple sources to form a comprehensive perspective (TBS)
Analyzes setbacks and seeks honest feedback to learn from mistakes (TBS)
Analyzes setbacks and seeks honest feedback to learn from mistakes (TBS)
Teaches and learns from others (TBS)

Important Notices
© University of Toronto 2008
School of Public Policy and Governance