New York University, Robert F. Wagner Graduate School of Public Service (NYU Wagner)
PADM-GP.4150: Leveraging IT for Performance Management (half-semester)
Description: This course describes the growing role of information technology (IT) in nonprofits and how high-impact organizations are using IT platforms to manage and analyze their programs. Included is a discussion on the IT-related problems faced by nonprofits and solutions available to address these problems. Methods for implementing solutions and best practices for data collection and analysis will also be outlined. The second portion of the course will be hands-on: teaching techniques for quickly analyzing datasets using MS Excel and creating a functional specification document to customize an application. The course will also examine how to best recruit and manage consultants and vendors for IT projects.
Learning Objectives: At the end of this course, you will be able to:
Articulate the IT-related problems facing nonprofits and how they impact outcomes
Intelligently develop criteria for selecting an IT product
Understand the concepts and considerations when implementing an IT solution
Understand both the front-end and back-end of a database (tables vs. dashboards)
Use tools in Excel to analyze datasets quickly
Effectively communicate IT requirements to IT staff and consultants
Understand how to recruit, select, and manage IT consultants and vendors
Faculty: Patrick Yurgosky
Source: Syllabus downloaded from http://wagner.nyu.edu/files/syllabi/201106/PADM-GP.4150.001.pdf, 29 January 2014.