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PADM 5472: Technology and Public Administratin

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PADM 5115: Introduction to State and Society
PADM 5116: Policy Analysis and Contemporary Governance
PADM 5117: Public Sector Management and the Canadian Political System
PADM 5211: Canadian Intergovernmental Relations
PADM 5212: Public Policy and Civil Society - Options and Issues in Financing the Third Sector
PADM 5213: Gender and Public Policy
PADM 5214 Budgetary Policy in the Public Sector
PADM 5215 Benefit-Cost Analysis
PADM 5220 Regulation and Public Policy
PADM 5221: Health Policy in Canada
PADM 5223: Economic Policy in Canada
PADM 5224 Aboriginal Policy - The North
PADM 5225: Trade Policy
PADM 5229: The Health of Populations
PADM 5272: Risk Assessment and Management
PADM 5411 Organization Theory
PADM 5412 Ethics and Accountability in the Public Sector
PADM 5415 Strategic Management in the Public Sector
PADM 5416: Budget Management for the Public Sector
PADM 5417 Principles of Finance
PADM 5418 Human Resource Management
PADM 5420: Policy & Program Evaluation
PADM 5421: Globalizing Public Management - Measuring and Monitoring Governance
PADM 5422 Urban and Local Government Management
PADM 5423: Third Sector Governance and Management
PADM 5472: Managing Policy and Process in a Federal Government Policy Organization
PADM 5472: Technology and Public Administratin
PADM 5472: The Politics of Management: Thinking like a Manager
PADM 5510: Energy Economics
PADM 5515: Sustainable Energy Policy
PADM 5614: Natural Resource Management
PADM 5615: Policy and Politics of Energy in Canada
PADM 5618: Environmental and Ecological Economics
PADM 5672: Innovation Policy
PADM 5813 The Evolution of World Bank/IMF Policy
PADM 5814 Program and Project Management
PADM 5815: Civil Society Organizations and Development
PADM 5816 Program Evaluation in Developing Countries
PADM 5818 Theories of Development


Carleton University - School of Public Policy and Administration

PADM-5472: Technology and Public Administration

DescriptionThe course addresses the role of information technologies (IT) in public sector bureaucracies, and their implications for public management, government-citizen relations, and the policy process. Topics covered include online service delivery, web-based government communications, online citizen engagement, “open data” initiatives, and models of public management made possible by the digital age. By the end of the course, students should be able to:

  • Apply and critique theories of public sector technology adoption;
  • Explain the drivers and costs of major eGovernment reforms as well as the barriers faced upon their implementation;
  • Assess the Internet’s capacity as a tool of democratic engagement;
  • Evaluate the possibility for innovative research into public administration and design of policies and services using methodologies made possible by digital technologies;
  • Effectively employ web technologies as a means of communicating policy analysis and exchanging information;
  • Identify and explain potential outcomes for the future of technology in public administration and policy analysis.

Faculty: Amanda Clarke (Winter 2013)

Source: Syllabus downloaded from (accessed 7 January 2014)


Teaching Topics Addressed in this Course, Organized by Public Policy and Management Subject



Commentary by the Atlas editors: The class titles suggest the following candidates for teaching topics to be developed:

  • Public sector technology adoption - studies and theories
  • Implementing eGovernment programs
  • IT in the public sector - costs and challenges
  • Online service delivery - costs and savings
  • Government communications online
  • Public sector adoption of new media
  • Digital democracy - e-consultations, virtual deliberations, government-citizen relations
  • Open government - government 2.0, wiki-government, open source governance
  • Digital bureaucracy - information sharing, new models of organization, network governance
  • Technology and models of public management
  • Digital methodologies for the study of the public sector and the design of policies and services - web-based experiments, network analysis, big data, data visualization
  • Technology and state control - technology enabled surveillance, linked data and conditionality in policy making, state-sponsored internet filtering

Page created by: Ian Clark, 6 January 2014. The content presented on this page, except in the Commentary, is drawn directly from the source(s) cited above, and consists of direct quotations or close paraphrases.




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© University of Toronto 2008
School of Public Policy and Governance