A Teaching Topic in Policy and Management Analysis
Organizational Performance and Management Reform
This teaching topic examines recent trends in public sector administrative reforms, and discusses efforts to improve performance measurement in public sector organizations.
Topic Learning Outcome: Students will be understand recent trends surrounding performance measurement in public sector organizations, will be able to clearly explain the evolution of public sector administrative reforms in recent decades and will be knowledgeable about the potential and risks associated with an increased emphasis on performance measurement.
Core Concepts associated with this Topic: Management Improvement; Capacity; Capacity Building; Capacity Development; Managing-for-Results.Recommended Reading (API 5116)
David Johnson (2006), Thinking Government: Public Sector Management in Canada, University of Toronto Press, chapter 8.
David Zussman (2010) “The Precarious State of the Federal Public Service: Prospects for Renewal”, in G. Bruce Doern and Christopher Stoney, eds., How Ottawa Spends 2010-2011: Recession, Realignment and the New Deficit Era, Montreal and Kingston, McGill-Queen’s University Press, 219-242.
Marilee S. Grindle (2004) “Good Enough Governance: Poverty Reduction and Reform in Developing Countries”, Governance, 17:4, 525–548.
Sample Assessment Questions:
1.) What does the term "managing-for-results" mean in the specific context of public sector organizations?
2.) Identify one challenge related to performance measurement that is faced to a greater extent by public sector managers than their private sector counterparts. Explain in a one-page answer.
3.) What is the difference between performance measurement and program evaluation?
Page created by Matthew Seddon and Ben Eisen, last updated on 20 May, 2015.