A Teaching Topic in Strategy and Structure
Modernization of Public Sector Organizations This teaching topic deals with major changes taking place in the organization and processes of modern public sector organizations. Specifically, it discusses the importance of citizen-driven approaches to public service delivery.
Recommended Reading (University of Toronto- PPG 2021):
Reinventing Government, Introduction and chapters. 5 and 6. 2011 OPS Framework for Action -- Ministry of Government Services, Ontario
Driving Change, Delivering Results – 2009 OPS Framework for Action, Ministry of Government Services, Ontario. http://www.mgs.gov.on.ca/stdprodconsume/groups/content/@mgs/@aboutmin/documents/resourcelist/271055.pdf
Modernizing Government – 2007 Framework for Action, Ministry of Government Services, Ontario. http://www.gov.on.ca/MGS/en/AbtMin/STEL02_047006.html
Tony Dean, UK Public Service Reforms: A Canadian Perspective (New Directions Series, The Institute of Public Administration of Canada, 2009.
Source: University of Toronto, PPG 2021, Syllabus, 2012
Page Created By: Matthew Seddon, 17 July 2013