Developing Networks for Improvement
This teaching topic deals with the use of coaches and role models to improve individual and organizational performance.
Recommended Reading (Harvard MLD-110B)
Institute for Healthcare Improvement: The Campaign to Save 100,000 Lives, Stanford Business Case L-13, 36 pages
Jerome Groopman, MD, Chapter 6, "The Uncertainty of the Expert" in How Doctors Think, Houghton Mifflin, 2007, pp. 132-155
Atul Gawande, MD, "The Checklist", The New Yorker, December 10, 2007, pp. 1-13
Philip E. Tetlock, "How Accurate Are Your Pet Pundits", Project Syndicate
Source: MLD-110B Syllabus, Steven Strauss, http://www.hks.harvard.edu/syllabus/MLD-110B.pdf (accessed 11 February 2013).
Page created by: Ben Eisen, last updated 17 June 2013.