This public policy and management subject, under the Management Functions domain, deals with the function of setting regulations and securing compliance. This constitutes a good part of federal governance responsibilities, as well as a significant part of those of all governments. A government’s role is not just to serve the immediate customer, but the whole of society. Society entrusts regulatory and enforcement agencies with powers that directly affect the quality of life of every citizen. The right to impose economic sanctions, restrict liberty, or apply force must be managed within the context of Canadian values, as well as effectively and efficiently. The generic subject includes the tools and techniques available in modern democracies to control social and economic behaviour, and how best to obtain compliance in a wide range of fields by managing risks and mitigating potential harms.