Quality assessment is the process of external evaluation (reviewing, measuring, and judging) of the quality of higher education institutions and programmes consisting mainly of those techniques, mechanisms and activities that are carried out by an external body in order to evaluate the quality of the higher education process, practices, programmes, and services. (Vlasceanu et al. 2004, 73)
Some aspects [of quality assessment] are important when defining and working with the concept of quality assessment: (i) the context (national, institutional); (ii) the methodology (self-assessment, assessment by peer review, site visits); (iii) the levels (system, institution, department, individual); (iv) the mechanisms (rewards, policies, structures, cultures); (v) certain quality values attached to quality assessment such as academic values, traditional values (focusing upon the subject field), managerial values (focusing on procedures and practices; pedagogical values (focusing on staff and their teaching skills and classroom practices); employment values (emphasizing graduate output characteristics and learning outcomes). (Vlasceanu et al. 2004, 73-74)
Vlăsceanu, Lazăr, Laura Grünberg, and Dan Pârlea. Quality assurance and accreditation: A glossary of basic terms and definitions. Bucharest: UNESCO-CEPES, 2004.
Van Vught, Frans A., and Don F. Westerheijden. "Towards a general model of quality assessment in higher education." Higher Education 28, no. 3 (1994): 355-371.
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